Shipping and payment

The products are delivered all over the world.

The following terms and conditions apply:

Shipping cost

Shipping costs include legally applicable VAT.

Domestic shipping (Germany)

We charge shipping costs on the basis of the order value (gross product value):

Shipping within Germany with DHL Package:
Regardless of the order value we charge 9 EUR shipping cost

Express shipping within Germany with DHL Express:
– Order value up to and including 300 EUR = 14 EUR shipping cost
– Order value up to and including 500 EUR = 19 EUR shipping cost
– Order value up to and including 1,000 EUR = 29 EUR shipping cost
– As of order value exceeds 1,000 EUR = 49 EUR shipping cost

If the dispatch involves bulky goods that have to be shipped with our freight forwarder, we will send you an individual offer. Bulky goods are marked as such in the item description.

Deliveries to foreign countries

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Shipping within the European Union with DHL Express:
– Order value up to and including 500 EUR = 29 EUR shipping cost
– Order value up to and including 1,000 EUR = 59 EUR shipping cost
– As of order value exceeds 1,000 EUR = 89 EUR shipping cost

Worldwide shipping with DHL Express:
– Order value up to and including 300 EUR = 29 EUR shipping cost
– Order value up to and including 500 EUR = 59 EUR shipping cost
– Order value up to and including 1,000 EUR = 89 EUR shipping cost
– As of order value exceeds 1,000 EUR = 149 EUR shipping cost

If the dispatch involves bulky goods that have to be shipped with our freight forwarder, we will send you an individual offer. Bulky goods are marked as such in the item description.

Delivery time

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-4 working days with DHL Package, and within 1-2 working days with DHL Express. For shipments within the European Union within 1-3 working days and Worldwide within 1-7 workingdays. Please note that deliveries are not made on weekends and other holidays.

Please note that there may be deviations from the delivery times due to the pandemic.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted payment options

– Prepayment via wire transfer
– Payment via SEPA direct debit
– Payment via credit card
– Payment via PayPal
– Payment via PayPal Express

Further details on payment:

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.